There is an old saying, “If you knew better, you’d do better.” This applies to individuals as they pursue their own career goals, as well as teams and organizations seeking greater institutional performance. 

In either case, Kelcey & Co. leverages the same approach. We provide a learning framework to ensure that you individually or your team as a whole knows what to do, how to do it, and more importantly, understands the full context of the activities. This enables you to be flexible in relation to operational realities (and the vagaries of life). 

First, the basics

We don’t take a standard, time-proven, regression tested approach. Nope. Instead we first ensure that we understand what you are trying to accomplish and then leverage our skills and experience to develop a strategy and plan that works for you. It is our belief that any type of professional development, be it career coaching or technical training, is of little value if you only have the knowledge to move in a sequential and serial fashion as opposed to having the skill to tailor your actions in relation to a constantly evolving environment. In other words, we are not going to come up with a “do steps 1 through infinity and you’ll achieve your goals.” 

Instead, we stress a “full context” approach as the key to success. By helping you understand your context as best as possible (and this goes for running a business or running your life), we allow you to figure out what actions are the best opportunities for you. This approach also ensures that you understand the value of following through on actions processes and that you fully understand the implications of failing to do so. By focusing on the application of knowledge (i.e. “help you learn this so you can do that”), we move you closer to not only achieving success, but also owning that success (we are just the bat; you still need to hit the ball yourself).

A bit more about “How”

In addition to developing personal development plans, skill area evaluation guides, and instruction materials targeted at the three methods of learning (visual, aural, and kinesthetic), we also leverage multiple approaches geared to the user’s level of familiarity and experience with a knowledge area, technical application, or business process. In other words, we help you develop in ways that work for you as opposed to saying “follow this rigid method.” We can use a simple, linear, step-by-step teaching model, presented in the context of a “real world” scenario, or provide more robust guidance based on complex decision-trees where the learner explores the multiple  outcomes that are possible. In short, we deliver the guidance that is right for you, in the right mode, at the right time.

Break this “Coaching” thing down a bit more for me

We think of coaching as a focused and personalized form of professional development and training. As such, we leverage many of the same core approaches that we use when working with organizations. They key difference is that in our coaching practice, we tighten the focus to just you. Specifically, we provide three types of coaching: